Always good

Always Hood

Frequently Asked Questions


About Hood
Can I order your products online?
ANSWER:

No, Hood products cannot be ordered online. 

Do you offer tours of your plants?
ANSWER:

Unfortunately, public tours are not offered at our plants.

How can I apply for a job at your facility?
ANSWER:

You can apply for a job by visiting the HP Hood LLC careers website.

How can I get coupons for Hood products?
ANSWER:

We appreciate your interest in obtaining coupons for Hood products. Hood offers rotating online coupons on the Coupons page of this website. You can also check your Sunday newspaper supplements as we offer coupons on many of our products throughout the year. 

Containers & Packaging
Are your LightBlock Bottles recyclable?
ANSWER:

Yes. The Hood LightBlock Bottle® is 100% recyclable and is recycled with other #2 colored plastic containers in most communities throughout New England.

Lactose Intolerance & Allergies
Do you make or sell lactose-free milk?
ANSWER:

Yes. Hood manufactures and sells LACTAID® lactose-free milks, as well as ice cream, cottage cheese and eggnog. To learn more, visit www.Lactaid.com.

Which products contain nuts and other allergens?
ANSWER:

HP Hood LLC recognizes the concerns of our consumers related to the potential presence of undeclared allergens in food products. Hood does not have dedicated lines for manufacturing and packaging allergen containing products. Due to the known hazards that undeclared allergens pose to our consumers with food allergies, we have fully implemented allergen control programs at all of our manufacturing facilities to prevent cross contamination. These include: employee training, ingredient and product segregation, processing and packaging controls, labeling reviews, and verification/validation programs.

In all facilities the allergen control programs have been reviewed and confirmed to meet and/or exceed industry standards and expectations by recognized third party auditing firms. All recognized food allergens contained in any of our products as per formulation are clearly identified in the ingredient declaration located on the lid, side or back panel of the package.

Is Calorie Countdown lactose free?
ANSWER:

No, Calorie Countdown is not lactose free. For lactose intolerant consumers, we recommend LACTAID® brand dairy products and supplements.

Which products are gluten free?
ANSWER:

On each Product page, the statement "Contains gluten" will appear above the ingredients listing for those products that contain gluten. You can also find a full list of Hood products that are gluten free here

Online Coupons
How can I get coupons for Hood products?
ANSWER:

We appreciate your interest in obtaining coupons for Hood products. Hood offers rotating online coupons on the Coupons page of this website. You can also check your Sunday newspaper supplements as we offer coupons on many of our products throughout the year. 

Why can't I print the online coupons?
ANSWER:

If you’re experiencing problems printing our online coupon, please visit http://www.redplum.com/help/?tag=printing for a list of frequently asked questions and help topics to answer any questions regarding printing.

Products
Can I order your products online?
ANSWER:

No, Hood products cannot be ordered online. 

Can I cook with Calorie Countdown Dairy Beverage?
ANSWER:

Yes, you can use Calorie Countdown Dairy Beverage in place of milk in most recipes. Visit the Hood recipe collection for delicious, reduced-calorie recipe ideas.

Are all Hood dairy products made from farmers who pledge not to use artificial growth hormones?
ANSWER:

Hood is pleased to offer consumers and customers the option of milk from cows that have not been treated with artificial growth hormones (rBST). All fluid milk and cream manufactured by Hood is from farmers who pledge not to use artificial growth hormones on their herds.

For all other Hood dairy products, supply and consumer demand are part of this answer. As consumer preference for rBST-free milk has increased, more dairy farmers have begun switching their practices to eliminate the use of artificial growth hormones. We will continue to monitor supply and consumer demand for milk from farmers who pledge not to use artificial growth hormones, and will make further changes in our production accordingly.

Do you have cottage cheese recipes?
ANSWER:

Yes, Hood has developed a variety of recipes that provide delicious and creative uses for cottage cheese. Visit the Hood recipe collection here!

What are BST, rBST and artificial growth hormones?
ANSWER:

Cows naturally produce BST, bovine somatotropin, a hormone that's associated with milk production. An artificial version of this hormone was developed "rBST" (recombinant bovine somatotropin), which when injected into cows can increase milk production.

What is Calorie Countdown?
ANSWER:

Calorie Countdown® is a line of line of rich and creamy dairy beverages that provide the wholesome, delicious nutrition of milk without all the sugar, calories and carbohydrates. Available in Fat Free and 2% Reduced Fat White, and 2% Reduced Fat Chocolate varieties, Hood Calorie Countdown Dairy Beverages offer the great taste and nutrition of milk while providing less sugar, fewer carbs and fewer calories than regular milk.

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